Important: In-app support requests send your email, problem details, app version, platform, OS version, device model, and submission time to ShareVeil's support endpoint, Google Sheets, and Gmail through Google Apps Script. Do not include unredacted screenshots, private documents, passwords, addresses, account numbers, or other sensitive information.
What to Include
- Contact info if you want a follow-up.
- ShareVeil app version from Settings.
- Your device model and OS version.
- Whether the issue happened during import, detection, editing, export, sharing, or purchase restore.
- The export type you selected, such as PNG or PDF.
- Steps to reproduce the problem, if it happens more than once.
Privacy Reminder
ShareVeil processes screenshots locally by default. Your original photos are not modified. Exported images or PDFs leave your device only when you choose to save or share them.
Purchases
If a purchase or subscription is not showing, open ShareVeil Settings and tap Restore Purchases. Subscriptions are managed through your App Store or Google Play account.
Privacy Policy
Read the ShareVeil Privacy Policy for details about local storage, permissions, purchases, and deletion.